There once was a time when the term customer service meant personal attention from somebody you would likely get again should you need to call back for more assistance. These days customer service means pushing buttons and entering information into an automated system while you wait for what feels like an eternity for a human being...
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Ding, dong, the Donald is dead, politically speaking. After his recent shellacking by President Obama, who in rapid fire released his long-form birth certificate, made fun of Trump at the Washington Correspondents’ Dinner, and then pre-empted “The Apprentice” to announce the death of al Qaeda mastermind Osama bin Laden,...
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At the exact moment that Oprah Winfrey announced the impending end of her 25-year career as a talk show host, I began frantically recording every episode. Not only did I set our equipment to record every episode that aired each afternoon, but as soon as I get home from work, I check the show recordings list to make absolutely sure...
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